Outsourcing
Deal with Your Strategic Business Plans & Leave IT Operations to Us.
Flexible engagement models—from staff augmentation to managed services.
i3RL brings vetted talent, accountable delivery, and clear SLAs.
Whether you need extra hands, a turnkey project team, or an operations partner, i3RL structures outsourcing to fit your risk profile and timelines. We align governance, communication, and metrics so you gain velocity without losing control, and we define expectations up front with statements of work and SLAs for measurable outcomes.
Our Outsourcing Services
Staff Augmentation
Rapidly extend your team with engineers who plug into your tools, ceremonies, and code standards while you retain day-to-day control of priorities and roadmap. Ideal when you need immediate capacity and flexibility without transferring ownership of outcomes.
Dedicated Teams
Deploy a long-lived, cross-functional squad that focuses exclusively on your product area and aligns to your goals, cadence, and culture. Best when you want domain continuity and a stable team that delivers autonomously while remaining integrated with your leadership and processes.
Project Outsourcing
Engage i3RL to deliver a defined outcome end-to-end under a clear Statement of Work with milestones, budget, and acceptance criteria. Suited to well-scoped initiatives where success can be contractually specified, risks are managed to plan, and progress is transparently reported.
Managed Services
Transfer ongoing responsibility for specific functions—such as monitoring, platform ops, or service desk—to i3RL under SLAs and agreed KPIs. You focus on core priorities while we own uptime, performance, and continuous improvement with runbooks, audits, and regular reviews.
Build-Operate-Transfer (BOT)
We stand up and run a capable team or function on your behalf, then transition it to your organization once stable and ready. Ideal when you must scale quickly now but intend to bring operations in-house with minimal disruption and full knowledge transfer.
Outcome-Based Engagements
Link scope and pricing to measurable business outcomes—not hours. We set KPIs and baselines together, align incentives (gain-share/at-risk), and run regular reviews so delivery stays focused on hitting the targets that matter.
Experience
We’ve delivered augmented squads, dedicated teams, fixed-scope projects, and managed services across SaaS, fintech, and healthcare. Our teams integrate with your SDLC and PM practices while maintaining compliance and clear audit trails for change and access.
Client Satisfaction
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Our Engagement Process
Our engagement process turns goals into accountable delivery. With clear roles, SLAs, and dashboards, we execute in agile increments, assure quality, and transition smoothly, then keep improving with KPIs and regular reviews.
Define Outcomes & Sourcing Model
We clarify business outcomes and success metrics, then choose the right engagement—staff augmentation, dedicated team, managed services, project outsourcing, or BOT—so delivery aligns with how you want to operate.
Due Diligence & Contracting
We validate scope, volumes, and service levels, then finalize commercials, governance, and change controls to prevent surprises and set clear expectations.
Mobilization & Secure Kickoff
We onboard teams and tools, establish least-privilege access, and agree on cadence, channels, and escalation paths so collaboration starts smoothly and safely.
Knowledge Transition & Discovery
We finalize roles, RACI, SLAs, and tooling, establishing dashboards and reporting to keep progress and accountability visible.
Operating Model, Governance & Tooling
We lock roles and decision rights with a RACI, finalize SLAs and metrics, and stand up dashboards and reporting so progress and accountability stay visible.
Incremental Delivery & Value Realization
We execute in agile increments with demos and transparent status, using automation to accelerate releases and tie priorities to measurable outcomes.
Assurance: Quality, Change & Security
We apply peer reviews, automated testing, and structured change/release controls, with security checks embedded throughout the lifecycle to protect stability.
Transition to Steady State & Continuous Optimization
We cut over to steady-state operations or hand back to your team with SLAs, KPIs, and an improvement backlog—keeping performance trending up quarter after quarter.
Why Choose i3RL
We make outsourcing predictable: the right model, visible delivery, and secure operations—backed by measurable outcomes you can trust.
Right-Fit Model
We clearly separate augmentation, fixed-scope projects, and managed services so expectations match accountability and cost profile.
Transparent Delivery
Shared dashboards, SLAs, and outcome-based reporting show performance in real time—not just activity.
Security & Compliance
Least-privilege access, auditable processes, and structured handoffs protect IP and data while moving fast.
Proven Talent & Continuity
Vetted engineers, documented runbooks, and cross-training preserve velocity through ramp-ups, holidays, and handovers.
Outcome-Linked SLAs
We anchor commitments to KPIs that matter—uptime, lead time, quality—plus remedy paths that drive continuous improvement.
Flexible Engagement & Exit Paths
Scale teams up or down, switch models as needs change, and use BOT-style transitions for clean, low-risk handovers.
Our Hiring Models
Dedicated Developer
Our dedicated teams specialize in analysis,
development, testing, and support. They integrate
seamlessly with your business to deliver results with
efficiency and precision.
Dedicated Team
Our dedicated teams specialize in analysis,
development, testing, and support. They integrate
seamlessly with your business to deliver results with
efficiency and precision.
Fixed Price Project
Our dedicated teams specialize in analysis,
development, testing, and support. They integrate
seamlessly with your business to deliver results with
efficiency and precision.
development, testing, and support. They integrate
seamlessly with your business to deliver results with
efficiency and precision.
Questions & Answers
Frequently Ask Questions
If you need capacity but want full control, choose staff augmentation. For a defined outcome with clear acceptance, choose project outsourcing. For ongoing operations with provider accountability under SLAs, choose managed services. If you plan to own the capability later, consider BOT.
We use NDAs, segmented and least-privilege access, IaC-based provisioning, and auditable runbooks and SLAs so responsibilities, performance standards, and remedies are explicit.
We align scope, sign the SOW, and complete access/security setup, then onboard with a kickoff, environment walkthrough, and a two-week ramp plan covering tools, code standards, and delivery cadence.
Peer reviews, automated tests, and CI/CD gates protect quality; playbooks and runbooks preserve context. We maintain shadow coverage and documented handover so delivery continues if personnel change.
We set overlapping hours, daily standups in Slack/Teams, weekly steering updates, and shared dashboards for KPIs and SLAs—giving you real-time visibility and fast decision cycles.
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